Complete ERP for IT rental businesses

Pretzel brings the commercial and operational activities of an IT rental business into one system. Designed for large rental operations, it has a particular focus on Device-as-a-Service and full maintenance rentals, supporting the workflow from initial quotation through to recurring billing and ongoing equipment management.

Built around the rental lifecycle

Rental businesses need to manage equipment, customers, contracts, orders and recurring revenue together. Pretzel connects these activities with warehouse, maintenance and logistics processes, giving teams a common system for managing the rental lifecycle.

Quotation and contracts

Manage quotations and rental contracts as part of a connected process that carries the customer requirement through to fulfilment and billing.

Inventory management

Manage the equipment inventory that supports rental operations, connecting inventory processes with orders, warehouse activity and maintenance requirements.

Rental and annuity billing

Support rental and recurring annuity billing, including the ongoing billing requirements of Device-as-a-Service and full maintenance rental businesses.

Customer accounts and vetting

Manage customer account information and vetting workflows alongside the commercial rental process.

Warehouse and order management

Coordinate warehouse activity and order management within the same platform used by the commercial and billing teams.

Repairs and maintenance

Manage repair and maintenance activity as part of the equipment lifecycle, supporting the operational requirements of a full maintenance rental business.

Logistics management

Manage logistics activity in conjunction with rental orders and equipment operations.

Connections to your business systems

Pretzel supports single sign-on integration with Google and Microsoft, alongside integrations with Xero accounting, Zoho One and other business systems. Contact us to discuss the integrations required for your environment.

Discuss licensing for your business

Tell us about your rental business, equipment fleet, billing requirements and existing systems. We can discuss Pretzel licensing and how the platform may fit your operation.

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